WhatsApp agent — 24/7 customer reception

For a small business, every unanswered WhatsApp message is a lost customer. The agent takes over: it answers FAQs (hours, prices, availability), qualifies the request, suggests a slot and books it straight into the calendar. Complex cases are handed to a human with the full history. Built on the WhatsApp Business API with n8n orchestration and a language model to understand messages in French and everyday language alike.